- Services
Web Design & Development
eCommerce Management
Digital Marketing & SEO
IT Support & Business Solutions
- Services
Web Design & Development
eCommerce Management
Digital Marketing & SEO
IT Support & Business Solutions
Daycome Health Food
Daycome is a Canadian health food manufacturer that previously relied on Amazon and regional distributors for sales. We developed a modern eCommerce platform that supports both B2C and B2B customers, integrates directly with Amazon for fulfillment, and provides region-specific features like multi-currency pricing and product visibility. The goal was to create a fully controlled, scalable system that streamlines sales, operations, and customer engagement across different markets.
The Challenge
The project required balancing the needs of both retail shoppers and wholesale distributors within a single platform. Key challenges included integrating with Amazon FBA for automatic order fulfillment and inventory sync, managing tiered pricing and distributor access, and supporting multiple currencies and region-specific product visibility. The system also needed to provide a user-friendly shopping experience, real-time customer engagement tools, and operational efficiency across both frontend and backend.
SCOPE OF WORK
To meet Daycome’s complex requirements, we delivered a robust online store with:
- B2C and B2B functionality, including distributor registration, bulk ordering, and tiered pricing
- Seamless integration with Amazon for inventory sync and automated order fulfillment
- Multi-currency support and country-based product visibility
- Customer engagement tools like live chat and imported product reviews
- Tools for managing orders, invoices, shipping rates, and refunds
In addition to the core features above, we implemented many supporting systems such as backend management tools, reporting dashboards, and site-wide security enhancements to ensure reliable performance and scalability.
Final Results Of The Project
The newly developed website successfully addressed Daycome’s multifaceted requirements, resulting in:
- Expanded Market Reach: By accommodating both B2C and B2B transactions, Daycome can now effectively serve a broader customer base.
- Operational Efficiency: Integration with Amazon FBA has streamlined inventory management and order fulfillment processes, reducing manual workload.
- Enhanced Customer Experience: Features like multi-currency support, regional product visibility, and live chat have improved user engagement and satisfaction.
- Strengthened Brand Presence: Hosting authentic customer reviews and providing comprehensive product information have bolstered credibility and trust among consumers and distributors alike.
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We’re a team of digital builders passionate about turning ideas into powerful websites, e-commerce platforms, and smart IT systems that help businesses grow and stand out.
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We’re a team of digital builders passionate about turning ideas into powerful websites, e-commerce platforms, and smart IT systems that help businesses grow and stand out.
