Our FAQs

Everything you need to know about working with us

What platforms do you build websites on?

We primarily build websites using WordPress, WooCommerce, Shopify and custom frameworks like React when needed.
We recommend WordPress because it offers high flexibility, scalability, and thousands

How much does a website cost?

Pricing varies depending on your needs. A basic business website may start at a few hundred dollars, while advanced e-commerce or custom platforms will cost more. We provide free consultations and transparent quotes based on your goals and budget.

How long does it take to complete a website?

Most websites take between 2 to 6 weeks, depending on the size of the project, complexity, and how quickly content is provided.

Can you redesign my existing website?

Yes. We offer full website redesign services, from visual upgrades to structural improvements and performance optimization.

Will my website be mobile-friendly?

Absolutely. Every site we develop is fully responsive and optimized for all screen sizes, including smartphones and tablets.

Do you provide website maintenance?

Yes. We offer a range of paid maintenance plans, including a standard monthly plan and an advanced 24/7 support package. Our services include updates, backups, uptime monitoring, and technical support to keep your website running smoothly.

Can I update the website myself after launch?

Yes. We use user-friendly page builders like Elementor or WPBakery, and we provide guidance or basic training so you can make content updates easily.

What if I need custom functionality?

We provide tailored development services to add specific features or integrate third-party tools, ensuring your website fits your business perfectly.

How do I know what features my e-commerce website needs?

We’ll guide you through a structured consultation process to understand your business goals, product types, and customer needs. Based on that, we’ll recommend the right features — whether it’s online payments, shipping calculators, member logins, multi-language support, or marketing tools — all tailored to your business model.

My English is not good, and I don’t have time to manage the website. What should I do?

No problem — we offer website operation and management services. Our team can help manage your website content, products, and updates on your behalf, in both English and Chinese. This lets you focus on running your business while we handle the tech side.

Can I connect my website to third-party platforms like Amazon or Etsy?

Yes. We can integrate your store with external marketplaces like Amazon, Etsy, or Walmart to sync inventory and orders where needed.

How can I manage orders and inventory more efficiently?

We’ll set up an admin dashboard that lets you manage orders, track stock, view customer info, and export data — all in one place. We can also integrate advanced inventory management tools if your store has complex needs.

What if I don’t have good product photos or descriptions?

No problem — we offer product photography, copywriting, and content writing services to help you create a professional-looking online store.

I need to increase traffic to my website. What marketing services do you offer?

We provide a full range of digital marketing services, including:

All campaigns are tailored to your audience and budget.

How much does digital marketing cost?

It depends on your goals and the channels you want to focus on. We offer flexible packages starting from a few hundred dollars per month for basic SEO or ads, and can scale up to custom-managed campaigns with full reporting. We always provide a clear quote and performance plan before launching.

How long does it take to see results from SEO or ads?

SEO results usually take 2–3 months to build momentum, while paid ads like Google or Facebook campaigns can start driving traffic within a few days of launching. We’ll help set clear expectations and optimize performance over time.

I already have a website but get very few visitors. What should I do?

We can perform an SEO audit and suggest improvements to help your site rank better on Google. We also offer paid advertising and content strategies to boost traffic and attract more potential customers.

We’re a team of digital builders passionate about turning ideas into powerful websites, e-commerce platforms, and smart IT systems that help businesses grow and stand out.

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